Re: Golden Beetle Car Company

Kevin: The Samba has its own separate forum for this kind of issue: http://www.thesamba.com/vw/forum/viewforum.php?f=14
There a a lot of horror stories over there, so you might as well add yours. Mike mentioned hundreds posting there...I'd dare say thousands. A very large audience, and the word does spread quickly.

Sorry about your experience.

Clancy

Re: Golden Beetle Car Company

Letter form Golden Beetle Car Company and Peter Seabury

I am Peter Seabury, the owner of Golden Beetle Car Co. I started this Company in 1980 at 40 years of age. We have sold some 2000 beetles in all that time. Have we made mistakes in this time, sure we have. Will we make some more? As hard as we try to build the perfect bug that comes to our shop, whether building a bug for customers special order, or restoring a privately owned bug for someone anywhere USA. Yes we will probably make a few more. These bugs for the most part are 30 plus years old. No matter who we buy parts from, or what after market company produced them, something can go wrong. We have 7 people in this company that build and assemble these bugs for all that come to us. They, as I, love the bug and love what we do. We know we are not perfect, but we do the best we can, and as most have found, we do it better than some.

Lisa Nothardt;      Nice lady, one of the prettiest woman I have seen in my 67 years. When I delivered her bug to her she was elated. I pulled it off the trailer, she went back to work, her friend and I went for a ride. It stalled, so we took it to a shop in their community and asked the owner of the shop to fix and repair - I would pay all repairs involved.
      Anytime this company has to pay another shop for repairs we are extremely vunerable to labor rates as well as labor abilities. When this happens it can shake the buyers confidence. In this case I did not blame Lisa for her concern. Any concerns that she had for repairs and complaints we not only agreed to, we paid for them at the mercy of retail plus on parts and labor. When the bug was picked up by Lisa Nothhardt at their choice of shops I was told by the shop owner all is well and all are happy. This company spent $ 2500 plus for work we could have fixed for $500. or less in our shop. I notice that none of this is in her notes. Just for the sake of print - and she has already been told this. For the 3rd time - We apologize Lisa N. try to remember we paid your bills.

Kevin Nunn;      This family asked Golde Beetle to assemble their 66 convertible. "We do not want to build it, can you?" We picked up the bug totally apart with boxes of what they assumed to be all that was needed. The body work and paint job had been done by another shop. We are to put the bug together as best we can, all for $12,000. When you have to assemble a convertible some one else has done the pan change and bodywork on. Oh my God. We are very good at what we do and understnd the bug and most ofl its problems. The top, doors, and windows came out as best they could with what we had to work with. Let's all of us understand if you own a company like this, and you call a customer to explain your delema of poor body work. They have the choice to spend more and get it done right, or live with the results created. Bad car, nasty build, and very unfortunate. My boys and I learned a lesson. If they can not afford to do it right then do not do it for them. I will not sit on the phone with anyone who will not listen to reason to their own problem. To Kevin - you got what you paid for and less than you expected.

We are not bad guys, or a company without talent. When you are in a business that has to perfect 30 plus year old bugs from head to toe, you do the best you can. Perhaps "perfect" is not the best choice of words.
For those of you who are reading all of this out there in beetle land, I say this.

Golden Beetle has the facility, the knowledge, and a web-site that shows we know how to build a beetle or beetle convertible. Are we without error at times? Hell no. Will we build you a hell of beetle? - your damn right we will. If you can find anyone out there that offers the same talents, and you think they can do it better than I wish you the best of luck. We work 50 bugs a year for folks from one end of this country to the next. WWW.GOLDENBEETLE.COM gives all of you a good look at our process and our work.

Thanks for the time
Peter Seabury
golden Beetle Car Co.

Re: Golden Beetle Car Company

Ok, this sounds like you get what you pay for, no?   I was with Peter when the car was delivered, I have it on video.  I am Lisa's friend.  I am a 30 year hobbyist-mechanic and restoration enthusiast practitioner.    I build old cars, motorcycles, Vespas, whatever I want.  I pay attention to things that can go wrong later.

I tried to be the go between for Lisa and Peter because there was a communication break down.  Lisa was (is) rightfully steamed that her $22,700 sight-seen Beetle drove for 2 miles when the rusty gas tank clogged the fuel line.  At the shop, Peter told the mechanic to clean out the rust, the mechanic, like me, diagnosed a brand new tank.  The bill was a few hundred bucks, not $2500 even with the next line of repairs.

The truth is this should be embarrassing for the Golden Beetle Company because it's all dead true.  I have video of axle bolts so loose that they were already backed out 1/4 inch and all were finger tight.  The same with the rear brake drum hub nuts.  No cotter-pins,...and finger tight when I jacked up the car (also on video).   This was the day the transmission ground to a halt at about 20 miles of total ownership time.   Fortunately I was able to find 3rd gear and limp the car home, but that was it, a tow truck was needed again.

Here's more and this isn't all:  Gas gauge never reads full, front brakes click and thump in the pedal, oil leaks in the engine from the distributor at the base of the cap not the gasket, car idled at 2000 rpm when it warmed up, front defroster blower simply not connected to the switch (I connected it), the new carpet glued up  under the dash has already sagged down, the mirrors won't stay adjusted into place and there is no more tightening left, the dome light pops out onto the floor and the switch doesn't work, rust is developing through the white paint (completely amateur paint job too) under each door and on the engine hood and the running boards, the modern radio CD player was specifically declined but delivered anyway,  the seat belts were old and frayed and unsightly - plus the Clasp of the Seat Belt did not match the hook, so the seat belts were never tested, or maybe they were.  Peter sent replacement clasps that were old-unsightly and very worn looking.  Lisa bought a new perfect set on line somewhere and I installed them. 

More:   The steering is a white knuckle on the highway.  Either the tow in, or tow out or caster or camber is wrong because that car must be held perfectly still on the highway or it will squirrel from lane to lane with the slightest movement of the wheel.  The gas pedal was so hard and the idle was so high.  At traffic lights, I would pull up the gas pedal mechanism with my toe.   Days later, still figuring this out, I found that the throttle cable was too tight essentially always pulling down on the throttle - gas pedal mechanism.  A simple loosening of the cable locking nut tip and the throttle dropped.  Now I could take off the giant spring that Golden Beetle put on to pull the throttle back.  There was no need for it in the first place if the cable wasn't so tight. 

More:   Engine is fuel injected.  Specifically ordered carburetors.   Most of the fuel injection factory pollution or air control sensors are missing.   There are unconnected BOSCH connectors because the sensors are missing.    Under the rear seat, rust dirt and old rusty wire connections twisted around what I think are heater vent pipes.  The connectors were covered with soft brown rust that were so loose, the the engine would not start (starter relay wire?).   I found it, I cleaned and replaced it.  Lisa got stuck at Walgreens because of the loose wires under the rear seat.

More:   Rear engine hood was so misaligned that it had already scraped off the paint in the upper right corner.  Such a simple thing to fix, why didn't they see it and fix it?    Glove box, no key.  Ignition key - rusty like it was sitting in a puddle of water for weeks, so simple to cut a new key for a "like-new" car, but it wasn't done.   Gas, Brake, Clutch pedal controls dirty, rusted and obviously not considered in the restoration.  I sanded, primed and repainted them so Lisa didn't have to get in her car and be instantly reminded that dirt and rust were right at her feet.  A simple 1/2 hour restoration repair, but it wasn't done.   

More:   Then center consol was so unattractive and old and wood grain, un like the dash (non wood grain).   Old and brittle and inconsistent with the new upholstery and carpet.  Either get a newer one or delete it.      Seats tracks.   Neither side would lock.  I test drove the car with Lisa after the first shop visit and her seat went zooming forward when I applied the brakes and since there were no working seat belts it was pretty dangerous.   Now, I was not happy, too many things.   Too many excuses from Peter.  Too much blaming other people, i.e. his employees, the Fort Lauderdale VW shop.   He even attributed the lack of road testing on Lisa's desire to get the car in April.  She had expected May.  Apparently Peter charged Lisa $1200 to deliver the car himself on a truck and took a vacation to Key West at the same time.   I think the testing and quality of the car was jeopardized by Peter wanted it finished so he could go on vacation and make an extra $1200 .

Also...it is not easy to get Peter on the phone.  When I called his cell number and got his voice mail, there is no pleasant "Hi this is Peter from Golden Beetle", what I got is a one syllable grunting sound so I never knew if I had the right number.   Once when I did get through early on, I was greeted  with a very loud "WHAT !?"  Peter then told me, " I thought you were a Detective who has been calling."   Well I am a Detective, but not that one.

Lisa's first post was really written so others will first investigate this company before buying. She did not put in the details like I just did because she didn't want to complain, she wanted to warn others Caveat Emptor. (and there is more).   She was screwed on this deal but she has learned to live with it and we have been fixing things together to make it right.   She always, always sent big down payments immediately overnight delivery to Peter as he requested  ($18,000 in advance).  She paid cash for the remainder on delivery.   Peter did not do the right thing.   He delivered a shoddy car pure and simple.  It is a window dressing car, a Hollywood prop that looks good 10 feet away.   After 2 shop visits Peter said that there is no more warrantee, he was "done."

I have no beef with Peter Seabury or his company (which is for sale on Ebay) but the truth is the truth.   People are not stupid and they should not be expected to be bamboozled by a salesman.   The product tells the story.   If all this was not true, we would be singing your praises, instead we are not.

Last edited by MrRestoration (2007-06-13 07:43:57)

Re: Golden Beetle Car Company

WOW...regarding all of those "mores"...that is quite a few defects for a $22,700 Beetle.  For that kind of money, the car should be perfect! 

And I do not recall the specific year of the Beetle (or if it was a Vert)...but I don't think it was a rare vehicle (model/year)...so all the more reason that $22,700 should have been a perfect Beetle!!!

- Nick

1979 Super Beetle Convertible

Re: Golden Beetle Car Company

Last edited by 88carfan (2007-06-12 08:44:09)

Re: Golden Beetle Car Company

Man am I glad that I read these replies.   It reconfirms my belief that cars have to be seen in person before purchasing.  Pictures do lie, they can hide anything.   Quality is not subjective.  If a newly "restored" car is already rusting, the restoration person neglected to attend to it.  Stuff like POR-15, Phospho and Zero-Rust can permanantly stop rust with a brush on or spray on one time application.    Wow.

Re: Golden Beetle Car Company

Golden Beetle Car Company::::::::::::::::::::::::::

I Wanted To Respond To Peters Seabury Response He Obviously Paid 2500.00 For Someonelse Repairs On Another Car.
The Only Thing He Paid For Was A New Gas Tank At Delivery Because Car Wouldnt Run And, Transmission To Be Rebuilt Two Visit To The Shop.
It Was Not 2500.00 He Paid He Is Being Dishonest Again. He Said I Will Not Pay For Anything Else Your Warranty Is Up. 

This Is All I Will Pay For. I Have Paid For Towing And All Other Repairs Parts Etc .

If Anyonelse Needs A Copy Of All Receipts Replacement Parts . I Am More Than Willing To Make A Copy Of Them .

I Do Not Want  This To Happen To Anyonelse It Is  Upsetting And A Mean Thing To Do To Someone .

Lisa N Florida / Myvwbug1234@aol.com

Re: Golden Beetle Car Company

CarGuy115 wrote:

It reconfirms my belief that cars have to be seen in person before purchasing.  Pictures do lie, they can hide anything.

CarGuy,

Good thoughts...but you are forgetting one thing.  These folks trusted the Golden Beetle Car Company (GBCC) with their ALREADY purchased, but unrestored Beetles.

In order for the restoration to take place...the customers have to send the GBCC the money to restore it ahead of time....or at least most of it.

So all of the control is in the hands of GBCC.  They have the car AND the money. 

Thus when it comes time to receive the car after restoration...there is not a lot the customer can do, if GBCC decides not to be "customer friendly" and "do the right thing".

That is what this thread is talking about.  Restored cars received...defects found...GBCC not standing behind their work!

- Nick

1979 Super Beetle Convertible

Re: Golden Beetle Car Company

Hi.  This is 88carfan's sister-n-law.  I was present when Peter came and got the car.  Also, my brother who was the person who did the new paint job on the VW in question.  He has been doing car body work for over 30 years and stands behind his work.  He actually had Dupont come out and scan the paint that was found under the hood to match exactly the original color.  The only issue my father in law had with the paint was inside of the glove box wasn't painted, but that pales in comparison to what Peter has done.

Peter promised also to send a contract to the terms and never did.  He did promise all the things that Kevin spoke about in the previous posts.  The only problem Peter didn't like at that time was the carpet that was put in.  Peter said it would not be a "Golden Beetle" but a "Silver Beetle" instead.  He actually complimented the paint and the leather work done on the seats and door panels.  He, Kevin, and I loaded all those parts with such care and assured us that he'd take good care of everything.

My in-laws are not poor by any stretch of the imagination.  Money was never an issue.  All they ever wanted, expected, and asked was for itemized statements or bills asking why he wanted to charge more than the initial $10K (remember that they also paid him to come by and pick it up on his way back from delivering a car to Georgia in addition to the $10K).  Most good business men keep good accounting records and this task should not have been complicated, but apparently his booking skills, along with his manners, need some work.  He also said, specifically, that the car would be done by January and would sit in his showroom (because it would be Silver Beetle status) until it could be arranged to be picked up in the spring, due to bad Montana winters that can be a problem.  Then it was expected in March, but this, that and the other stuff always came up on his end; then it was April, then May and finally June.  He very rarely, if ever, returned phone calls or emails.  If he did, you got a one word answer.  Pictures came in sporadically.

It is unfortunate that it has come to this on the internet, if he would only have done what he promised.  He even said his word was gold.  Well, we all know it was fool's gold now.

Last edited by bettynunn (2007-06-12 18:37:40)

Re: Golden Beetle Car Company

This is quite the read. I am glad that all this information came out and in great detail too!

Anyone can post bad things about a company, a person and drag their name and reputation through the
mud online. This isn't like that.

I try not to react or "jump on" when things like this arise. This warrants attention.

We have detailed information and facts about what happened. It's not like
just one person didn't like another's style or actions. This is from a few sources.

I wonder who else is out there now?

I wish I could win a few million. I would start up a VW rescue resto business and take on all
of the mistakes here and correct them for free. Based on what I have read, I imagine that
there are a few more out there that are silent or just sick over what happened.

Dennis C~

Re: Golden Beetle Car Company

Bravo Denny.   Gipper

My restoration site.  Gippers 1975 SB La Grande
http://www.shenry.k12.in.us/Buildings/T … /index.htm

Re: Golden Beetle Car Company

I wish you luck on your quest to win millions. It might take that much to correct all the problems that all the other cutsomers we don't know about have with their bugs. I find it quite coincidental that myself and myvwbug1234 have had the exact same experiences with Golden Beetle and Peter. I am sure there are others out there who share our misfortune.

Good luck on your VW rescue resto business. If you ever start one, let me know. I need all the help I can get. Thanks for your words of comfort and generosity.

If I won a million, I would have enough to fix what GBC has done to my bug.

Thanks,
Kevin
88carfan
88carfan@insightbb.com

Re: Golden Beetle Car Company

Re: Golden Beetle Car Company

Kevin: Although it's nice to keep the folks in Kentucky informed, they really can't do much for you....You definitely need to contact the Attorney General for Montana, too. And if you haven't already done so, be prepared to retain a lawyer (in Montana) to go to bat for you. I'm betting that a letter from that lawyer and the Attorney General (Montana) will do more than you might think.

Continued good luck.

Clancy

Re: Golden Beetle Car Company

I did contact the Attorney General in Montana and they informed me that Montana is a "Buyer Beware" state. Which means you have to do your own research before doing business with any company in Montana. The Attorney General has advised me that there must be multiple reports to them before they can consider pursuing a class action suit. I have filed a formal complaint with them and the Better Business Bureau of Montana. They both advised me to contact the AG and the BBB in my home state of Kentucky. The Attorney General here seemed to be very interested and requested a written complaint and all the info that I have on the deal. I have provided this and am waiting to hear back from them. The Kentucky BBB has also sent a letter to Golden Beetle, all of which they are simply ignoring.

My goal on this forum is to get the word out to all of the Volkswagen world to stay away from this company. So far, with my efforts over on Samba, I know for a fact that I have saved at least four people from becoming a victim of Golden Beetle and Peter Seabury. That's what I wanted to accomplish by posting here and Samba and anywhere else I can find. Please pass all this info along to anyone you know to keep them from becoming a victim as well. I will pass along updates as they unfold.

BEWARE OF THE GOLDEN BEETLE CAR COMPANY AND PETER SEABURY !!!

Kevin
88carfan
88carfan@insightbb.com

Last edited by 88carfan (2007-07-17 11:37:04)